Our doctor is on over 50 managed care and insurance plans. The deductibles, copayments and allowable fee schedules of these plans may vary. We have developed a record of the allowable charges for most insurance companies. Sometimes the insurance company will overpay or provide us with inaccurate information, and this may result in a credit balance on your account. Although this is rare, it may happen and, in the event, you will be refunded any amount due upon payment of all outstanding claims. We strive to reconcile all unbalanced accounts in a timely manner.