Medical Records Policy
Due to the volume of requests for medical records and other paperwork, we have established a policy to expedite the availability of medical records to patients, attorneys and other third parties. Medical records include dictated notes by the physician as well as imaging reports, lab results, EMG reports, x-rays, physical therapy records, and itemized billing. Medical records are the property of Bender Orthopaedics & Spine Specialist. Copies of these records may be made available to you on a written per-request basis. There may be a fee for the production, duplication and notarization of medical records. The normal turnaround time for the copying and production of records is 1-2 weeks. Any disability forms, prescription pre-authorization, handicap or parking permits or other paperwork/forms may be subject to a minimum $25 processing fee, with a completion time of up to 1-2 weeks.